Customer Support
Get personalized assistance from our dedicated team.
Or, visit our contact page to contact us now!
Phone
Give us a call at (619) 333-0792
Send us an email at support@elevationsmarthome.com
Live Chat
Click the chat button anywhere on our website to chat with support staff during business hours.
Address
1555 Mesa Verde Dr. East, #15F, Costa Mesa, CA 92626, USA
Frequently Asked Questions
Explore our FAQ page for detailed responses to commonly asked questions. Discover everything you need to know in one convenient location.
Do you offer installation services?
Unfortunately, we do not offer direct installation services.
Can I integrate your products with other smart home systems?
Most of our products are compatible with popular smart home ecosystems such as Amazon Alexa, Google Assistant, Apple HomeKit, and more. Detailed integration instructions are available on the product pages.
How can I contact customer support?
You can reach our customer support team by email, phone, or through our live chat feature on the website. We’re here to help Monday through Friday, 10 AM to 5 PM PDT.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders. For more information, please read our shipping policy.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly on our website and can be used toward any future purchase made within 1 year of your initial purchase.
Can I change or cancel my order after it’s been placed?
We aim to process orders quickly to ensure fast shipping. If you need to change or cancel your order, please contact us within 24 hours. After this time, orders may have already been processed for shipment, and changes or cancellations may not be possible. Please see our shipping policy for more information.
If I am not satisfied with my order, can I return it for a refund?
We allow returns of undamaged items within 30 days of purchase. Check out our returns & refunds policy for more information.
